Getting help quickly is vital in the event of a sudden medical emergency

If you suddenly fall ill, getting treatment quickly is crucial. It’s also important to be prepared for emergencies and set up your own circle of responders in advance.

The nearest help can be the fastest help.

The principle behind Swing FastHelp is having your own circle of responders you define in advance who are automatically called and sent messages when you need help.

As a Swing FastHelp user, you define your own circle of responders

As a Swing FastHelp user, you define your own circle of responders and decide who will receive your emergency calls and messages when you need help. The emergency services might not always be the fastest source of assistance.

Change your circle of responders depending on where you are

It’s easy to edit your circle of responders simply by selecting their details from your address book on your mobile phone. If you’re in a block of flats in the city centre, your nearest responders might be your neighbours on the floor below, while if you’re at your holiday home, it might be neighbours a mile down the road.

Help is only a touch of a button away!

In an emergency people often can’t think straight and using even the basic functions of your phone could be difficult. With Swing FastHelp all you have to do is hold down one button. Your phone then makes the calls and sends emergency texts to your pre-selected responders. Swing FastHelp also sends a message to everyone when the alarm is stopped once help has arrived.

Eve had a heart attack out of the blue…

Eve used to work in a bank but she’s just retired. Her first summer as a pensioner is drawing to a close. She’s spent it creating a beautiful garden. Her husband Jim has still got a couple of years to go before retirement and a day earlier he left on a business trip to the other side of the country.

This morning Eve decides to start picking the blackcurrants. Although it isn’t a particularly hot day, she’s felt strangely sweaty and shivery all morning. From time to time she sits down to rest and drinks from a bottle of water. Suddenly she feels a squeezing pain in her chest and breaks out in a cold sweat. Eve is scared by the feeling and sits down for a minute. When the squeezing feeling has passed, she decides to call for help. Earlier in the summer her children bought her a new phone with Swing FastHelp on it. Eve has set it up with the numbers of her good friend and neighbour Anna, her daughter Tina, who lives in the same town and of course her husband Jim.

Eve takes the phone out of her pocket and presses the button just like she’s practised. The phone rings Anna, who’s the first on the list. Anna sees the alarm call from Eve coming in on her phone. She answers and Eve tells her about the strange feeling she had and the chest pains. She says she’s in the garden by the blackcurrant bushes. At the same time Jim and Tina get emergency texts from Eve.

Anna rushes to her neighbour to see how she is and decides it’s best to call an ambulance. She phones the emergency number and explains what has happened. A few minutes later an ambulance turns into the garden and the ambulance crew help Eve inside to start first aid.

Tina phones her mum’s phone has soon as she has received the message that help has arrived. Swing FastHelp sends everyone a text saying that help has arrived when the alarm on the phone is stopped. Anna answers and says that Eve is in an ambulance on the way to hospital. Tina heads to the hospital to see her mum and thank Anna for helping so quickly. Thanks to Swing FastHelp Anna may even have saved Eve’s life.

What if Eve hadn’t had Swing FastHelp?

Imagine if Eve was a member of your family. What might have happened to her if she hadn’t been able to call for help when a heart attack suddenly came out of the blue? Or if it had taken much longer before help arrived?

This story is fictional.

Did you know…

When a medical emergency suddenly strikes, quick treatment is crucial!

• In other situations waiting a while isn’t the end of the world, but when it’s a medical emergency, getting FastHelp can be a matter of life or death.
• A stroke, for example, needs urgent treatment. The faster the treatment begins, the more use it is.

In sparsely populated areas it can take a long time for the emergency services to reach you, so it’s good to have an instant way of contacting people near by who can help immediately if necessary.